Come in on Friday March 16th for a wheel alignment on my 2015 SRT 392 Challenger.
My service writer James is a awesome guy and got my car right back to the mechanic.
The service technician did a awesome job with my car. And it drives straight and smooth.
Could not be happier with the service I receive from Chapman. And been happy with Chapman since 2001.
Wouldn’t go anywhere else for service.
– Lyle Reinier
On 3-15-2018 I brought my cars in for oil change, tires rotation and check up! The young lady who helped me went above normal service she kept me updated on the cars and got me in and out quickly with all work done being completed including washing the cars! I wish I could remember her name she was young and fairly new I would recommend her to anyone that I know going to Chapman!
– Elfonza Renfro
Fast and friendly service. Leo was very nice.
– Robin Roberts
It went in for a recall and it was completed the same morning. My service advisor was clear and to the point about what was to be done.
The only issue I had was that the headlight switch was changed to manual and off. since I keep it on Auto, I started out that night and suddenly realized I was on the street without lights on and had to pull over to find the switch in the dark. I'm glad there was no traffic on the street at the time. I think if adjustments are made during service, they should either returned to customer's setting, or inform the customer it/they are changed.
– Jim Praught
Awesome job, very efficient, and courteous. Was there for a recall notice. Took the vehicle in right away and was.completed in a short time.
– Gary Barnes
I went in thinking I had transmission problems on my Chrysler 200 due to stalling. The check engine light and parking brake had been engaged and come to find out Dan pulled the codes and it was just a battery problem. He sent my car to the techs and I felt so relieved I got an oil change. Dan made me feel welcome and explained everything to me before working on my vehicle. I ended up leaving with a new battery, oil change, two new filters one for engine and one for me as Dan would say! Plus as a bonus they vacuumed my car and washed it...overall I cannot say I will go to any other dealership my money was well valued at this location!
Dan determined problem with car & got it fixed quickly
– Robert Ancha
Had the truck in for the recall. Leo was great!!!! He noticed that the front licence plate holder was warped and replaces it and repositioned it to not rattle.
– Robert Barnes
Excellent service customer experience
My service advisor was Dave Colwell. He is extremly knowledgeable service advisor. He addressed all my questions and concerns! I definitely can put my ride in his hands again! Trustworthy service!
quick, professional, courteous warranty service!
Great experience with Leo in service, and the person who took my appointment call. I'm from out of town, get an important recall notice on a water pump for my Ram diesel - and I need to haul a large RV 1500+ miles soon. Called them on a Monday AM, got me in that morning, shuttled me to a nearby location, and my truck was ready by 3 pm same day! Leo was VERY professional, offered good advice on taking care of my first diesel -- awesome!
– Jeff R